How can we help?
For the fastest help with a booking, open it in the app and tap Help & Support — we'll see all the details straight away. You can also reach us here, Every day, 7 AM – 11 PM IST.
Other enquiries
Professionals & partnerships: partners@myhome247.in — or see Become a professional.
Privacy & data requests: privacy@myhome247.in — see our Privacy Policy.
Refunds: see our Refund & Cancellation Policy for timelines, then contact support with your booking ID.
Grievance Officer
If your issue hasn't been resolved by our support team, you can escalate it to our Grievance Officer, appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the IT Act, 2000.
[Grievance Officer name]
HomeServe LLC
MG Road, Bangalore-01
Email: grievance@myhome247.in
Complaints are acknowledged within 48 hours and resolved within 30 days.